TERM AND CONDITIONS

Deposit

If there is availability, you have to confirm your reservation by paying a deposit of 30% of the total cost of the stay, within the period specified in the confirmation e-mail. Your booking is not confirmed until payment of deposit has been received. The remaining balance will be paid upon arrival.

The payment of the deposit required will be made in one of the following ways:

  • bank transfer;
  • PayPal

Only when booking last minute will be accepted full payment at your arrival at the B&B Podere Il Colto. Means “last minute” bookings for which the arrival happen within 24 hours after our Booking confirmation.

Booking Confirmation

Only after your deposit, Podere Il Colto will send you, by email, the Booking confirmation with all details of your visit, including our Cancellation Policy.  We suggest to print and bring the Booking confirmation in order to have all the necessary information.

After our Confirmation, please let us know the estimated time of your arrival.

Check-in: from 3 pm

Standard check-in time is 3 pm or later on arrival day (earlier times: by arrangement).

At their arrival Guests had to:

  • present a valid identification document (identity card or passport) to permitted their registration;
  • pay the balance.

Check-out: by 11.00 am

On the day of departure please be so kind to vacate the room by 11.00, to allow for cleaning and to welcome the new Guests. Later check out is possible if we don’t have early reservations. Guests vacating their room after 11:00 a.m., without our permission, may be responsible for the following night’s room charge, in full.

In case of early departure no refunds are possible.

Breakfast

Breakfast will be usually served in the living room or in the courtyard between 8.00 and 10.00. After this time, and up to 11.00.

Our breakfast is continental and includes coffee or cappuccino or tea, milk, home made toast bread, yogurt, home made cakes, butter, jam, fruit juice, water and, on request, eggs, bacon, cheese, cold cuts, cereals, muffins, fresh fruit, vegetables. If you have special preferences and/or any allergies, please inform us in advance and we’ll try to meet your demands.

It is not allowed to use the kitchen, use our dishes or washing machine, except what is provided for Guests.

Rooms cleaning and provision of bed linen and towels

In the B&B Podere Il Colto we guarantee the weekly cleaning of the room and the bathroom.

The towels (face towel, bath towel and guest towel) are replaced every 4 days for free. For an additional change will be charge € 6.00.

The bed linen (sheets) will be replaced once a week. For an additional changes will be charge € 5.00.

Use of the pool Pool use is governed by specific regulations.

Use of Barbecue Barbecue is allowed without any additional charge; the customer will only have to purchase the charcoal.

Other simple rules

  • At any time of day or night, Guests cannot bring into the house and/or their room other people that have not been properly registered;
  • Smoking is not permitted in the Bed and Breakfast. There is a courtyard where you can smoke;
  • The key to the gate and the front door are not delivered, the room key is delivered assigned at check-in.
  • B&B in Italy are regulated by regional laws, and all regions have legislated in this area. One of the common characteristics is that it is family business, that is conducted by individuals within their own home and dwelling, that is, the place where he usually lives. Therefore, it is determined that the maximum time of return in the evening is midnight. For security reasons after midnight the house is closed.
  • Please be quiet between 10.00 pm and 8.00 and from 2.00 pm and 4.00 pm. In any case, is better to keep a respectful behaviour of the other guests and environments. We will charge for any damage caused by improper use of equipment available;
  • Although we appreciate our animal friends, pets are not allowed.

In case of failure to obey the houserules, we behold the right to cancel your stay.

Cancellation Policy

In case the Guest wants to cancel a booking after the deposit, the following deduction will be applied:

  • up to 30 days before the arrival date, deposit will be refunded in full, netted of the bank expenses;
  • up to 15 days before the arrival date will be a deduction of 50% of the deposit + bank expenses;
  • for cancellations received in the last 14days before the day of arrival or in case of no-show, will be required the payment of the first night and the deposit will not be refunded .

Podere Il Colto Bed & Breakfast will be not responsible in case of cancellation in case of force majeure, such as natural disaster, fire or wars.

Complaints

Any criticisms, complaints or simple suggestions are always welcome because it allows us to improve our service. However, won’t be consider requests for reimbursement received after the enjoyment of your stay.

Privacy Policy

Your data will be treated in respect of the privacy obligations according to Italian Law (D. Lgs 30 giugno 2003, n. 196) and will be held securely in order to guarantee the safety of data.

Rules on the use of the swimming pool

With regard to the new regional regulations about pools, there are some rules to follow for the use of our swimming pool, necessary for the safety of persons and the care of the hygiene of the pool.

Attention please! The swimming pool is a private one and there is no lifeguard!

Opening: from June 1st to September 30th . The swimming pool can be used from 9,30 a.m. o’clock to 7,00 p.m. o’clock. Please, note that from 2 p.m. to 4 p.m. is the time for silent. Dimensions: 5 mt x 10 mt; progressive depth: from 1,20 mt to 1,60 mt.

The swimming pool is reserved to our guests and owners only.

Children under 14 years must be accompanied by an adult.

In the pool side is allowed a maximum of 10 swimmers.

You are advised not to bathe for 3 hours after meals.

Before entering the pool you are required to take a shower and disinfect your feet uding the appropriate product.

You must use the shower headset.

Access to the pool side is allowed only with proper footwear (slippers).

It is prohibited any behaviour contrary to the rules of hygiene.

Please place all your rubbish in the bins provided.

It is forbidden to run around the pool and do dips.

Be cautious when walking close to the edge of the pool because of the slippery floor.

Cackle use is prohibited or radio/stereo ring tones at high volume.

It is forbidden to play games or exercises that are dangerous or disruptive to other bathers.

It is forbidden to dive without the supervision of an instructor.

It is forbidden to wear swim masks or goggles with glass lenses.

It is forbidden to bring containers and/or objects made of glass or metal to the pool area.

Smoking is not allowed in the pool area.

It is forbidden to consume food in the pool area.

This regulation is for all guests and posted in a visible place in the pool.

 

B&B Podere Il Colto